> For the complete documentation index, see [llms.txt](https://docs.sprinkledata.com/product/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.sprinkledata.com/product/ingesting-your-data/pipelines/applications/zoho-crm.md).

# Zoho CRM

## Pipeline Concepts

Before setting up the pipeline, learn about pipeline concepts [here](/product/ingesting-your-data/pipelines.md)

## Step by Step Guide

### STEP-1: Configure Connection

To learn about Connection, refer [here](/product/ingesting-your-data/pipelines.md)

* Log into the Sprinkle application
* Navigate to Ingest -> Connections Tab -> Setup connections ->&#x20;
* Select Zoho CRM
* Provide all the mandatory details
  * *Name*: Name to identify this connection
  * *Advance Settings:* Refer [here](#advanced-connection-settings)
* Connect to Zoho
* Test Connection&#x20;
* Create

### STEP-2: Configure Pipeline

To learn about pipeline, refer [here](/product/ingesting-your-data/pipelines.md)

* Navigate to Ingest -> Pipelines Tab -> Setup sources ->&#x20;
* Select Zoho CRM
* Provide the name -> Create
* **Connection Tab**:&#x20;
  * From the drop-down, select the name of the connection created in STEP-2
  * Update

### STEP-3: Create a Dataset

**Datasets Tab**: To learn about Dataset, refer [here](/product/ingesting-your-data/pipelines.md). Add a Dataset for each report/dataset that you want to integrate, providing the following details

* *Report Type* (Required): Type of report
  * *Fields*
    * *Module Name*: Select from Contacts, Accounts, Deals, Activities, Campaigns, Tasks, Events, Notes, Calls
  * *Layouts*
    * *Module Name*: Select from Leads, Contacts, Accounts, Deals, Activities, Campaigns, Tasks, Events, Notes, Calls
  * *Modules*
    * *Module Name*: Select from Leads, Contacts, Deals, Activities, Campaigns, Tasks, Events, Notes, Calls&#x20;
  * *Profiles*
  * *Records* (Records will be fetched incrementally on the Modified\_Time column)
    * *Module Name*: Select from Leads, Contacts, Accounts, Deals, Activities, Campaigns, Tasks, Events, Notes, Calls
  * *Roles*
  * *Users*
* Flatten Level(Required): Select One Level or Multi Level. In one level, flattening will not be applied on complex type. They will be stored as string. In multi-level, flattening will be applied in complex level till they become simple type.
* *Destination Schema* (Required): Data warehouse schema where the table will be ingested into
* *Destination Table name* (Required): It is the table name to be created on the warehouse. If not given, sprinkle will create like ds\_\<datasourcename>\_\<tablename>
* *Destination Create Table Clause*: Provide additional clauses to warehouse-create table queries such as clustering, partitioning, and more, useful for optimizing DML statements. [Learn more](https://docs.sprinkledata.com/product/integrating-your-data/data-imports/destination-create-table-clause) on how to use this field.
* Create

### STEP-4: Run and schedule Ingestion

In the **Ingestion Jobs** ta&#x62;**:**

* Trigger the Job, using the Run button
* To schedule, enable Auto-Run. Change the frequency if needed

### Advanced Connection Settings

* **API Read Timeout (In seconds):** If reading the data takes more time than (n) seconds it will automatically timeout.
* **API Connection Timeout (In seconds):** API will wait for the server to respond for (n) seconds, if the server does not respond it timeouts.
* **Retry Limit:** If the API fails due to the API usage limit exceeded it will retry (n) more times.
* **Retry Sleep Time (In milliseconds):** Before retrying it will wait for (n) milliseconds.
* **Version:** Enter the required version.
* **Max Records Per Job:** Each job will fetch maximum of (n) records for a particular dataset.

## Dataset Fields

<details>

<summary>Fields</summary>

* system\_mandatory&#x20;
* webhook&#x20;
* json\_type&#x20;
* field\_label&#x20;
* created\_source&#x20;
* field\_read\_only&#x20;
* display\_label&#x20;
* ui\_type&#x20;
* read\_only&#x20;
* businesscard\_supported&#x20;
* currency&#x20;
* id&#x20;
* custom\_field&#x20;
* lookup&#x20;
* visible&#x20;
* length&#x20;
* view\_type\_view&#x20;
* view\_type\_edit&#x20;
* view\_type\_quick\_create&#x20;
* view\_type\_create&#x20;
* api\_name&#x20;
* unique&#x20;
* history\_tracking&#x20;
* data\_type&#x20;
* formula&#x20;
* mass\_update&#x20;
* multiselectlookup&#x20;
* pick\_list\_values&#x20;
* auto\_number&#x20;
* blueprint\_supported&#x20;
* pick\_list\_values
* quick\_sequence\_number&#x20;
* lookup\_display\_label&#x20;
* lookup\_api\_name&#x20;
* lookup\_module&#x20;
* lookup\_id&#x20;
* sub\_module\_api\_name
* sub\_module\_id
* currency\_rounding\_option&#x20;
* currency\_precision&#x20;
* decimal\_place

</details>

<details>

<summary>Layouts</summary>

* display\_label&#x20;
* visible&#x20;
* name&#x20;
* profiles
* id&#x20;
* sections
* status

</details>

<details>

<summary>Modules</summary>

* global\_search\_supported&#x20;
* kanban\_view&#x20;
* *field\_states*&#x20;
* deletable&#x20;
* creatable&#x20;
* filter\_status&#x20;
* inventory\_template\_supported&#x20;
* plural\_label&#x20;
* presence\_sub\_menu&#x20;
* triggers\_supported&#x20;
* id&#x20;
* isblueprintsupported&#x20;
* related\_list\_properties\_fields&#x20;
* per\_page&#x20;
* *properties*
* visibility&#x20;
* convertable&#x20;
* editable&#x20;
* emailtemplate\_support profiles
* filter\_supported&#x20;
* display\_field&#x20;
* search\_layout\_fields&#x20;
* kanban\_view\_supported&#x20;
* show\_as\_tab&#x20;
* sequence\_number&#x20;
* singular\_label&#x20;
* viewable&#x20;
* api\_supported&#x20;
* api\_name&#x20;
* quick\_create&#x20;
* generated\_type&#x20;
* feeds\_required&#x20;
* scoring\_supported&#x20;
* webform\_supported&#x20;
* arguments&#x20;
* module\_name&#x20;
* business\_card\_field\_limit&#x20;
* custom\_view\_display\_value&#x20;
* custom\_view\_shared\_type&#x20;
* custom\_view\_system\_name&#x20;
* custom\_view\_offline&#x20;
* custom\_view\_default&#x20;
* custom\_view\_system\_defined&#x20;
* custom\_view\_name&#x20;
* custom\_view\_id&#x20;
* custom\_view\_category&#x20;
* custom\_view\_fields&#x20;
* parent\_module

</details>

<details>

<summary>Profiles</summary>

* display\_label
* name
* description
* id&#x20;
* category

</details>

<details>

<summary>Records</summary>

* owner\_name&#x20;
* owner\_id&#x20;
* owner\_email&#x20;
* ownership&#x20;
* description&#x20;
* \_currency\_symbol&#x20;
* account\_type&#x20;
* \_review\_process\_approve&#x20;
* \_review\_process\_reject&#x20;
* \_review\_process\_resubmit&#x20;
* website&#x20;
* employees&#x20;
* last\_activity\_time&#x20;
* industry&#x20;
* record\_image&#x20;
* modified\_by\_name&#x20;
* modified\_by\_id&#x20;
* modified\_by\_email&#x20;
* \_state&#x20;
* \_process\_flow&#x20;
* phone&#x20;
* billing\_country&#x20;
* account\_name&#x20;
* id&#x20;
* account\_number&#x20;
* \_approved&#x20;
* \_approval\_delegate&#x20;
* \_approval\_approve&#x20;
* \_approval\_reject&#x20;
* \_approval\_resubmit&#x20;
* modified\_time&#x20;
* billing\_street&#x20;
* created\_time&#x20;
* \_editable&#x20;
* billing\_code&#x20;
* billing\_city&#x20;
* \_in\_merge&#x20;
* billing\_state&#x20;
* created\_by\_name&#x20;
* created\_by\_id&#x20;
* created\_by\_email&#x20;
* annual\_revenue&#x20;
* \_approval\_state

</details>

<details>

<summary>Roles</summary>

* display\_label
* share\_with\_peers
* name
* description
* id&#x20;
* admin\_user&#x20;
* reporting\_to\_name&#x20;
* reporting\_to\_id&#x20;

</details>

<details>

<summary>Users</summary>

* country&#x20;
* role\_name&#x20;
* role\_id&#x20;
* customize\_info\_show\_home&#x20;
* customize\_info\_show\_detail\_view&#x20;
* name\_format&#x20;
* language&#x20;
* locale&#x20;
* microsoft&#x20;
* personal\_account&#x20;
* isonline&#x20;
* default\_tab\_group&#x20;
* modified\_by\_name&#x20;
* modified\_by\_id&#x20;
* theme\_normal\_tab\_font\_color&#x20;
* theme\_normal\_tab\_background&#x20;
* theme\_selected\_tab\_font\_color&#x20;
* theme\_selected\_tab\_background&#x20;
* theme\_background&#x20;
* theme\_screen theme\_type&#x20;
* id&#x20;
* state&#x20;
* country\_locale&#x20;
* sandboxdeveloper&#x20;
* first\_name&#x20;
* email&#x20;
* decimal\_separator&#x20;
* created\_time&#x20;
* modified\_time&#x20;
* time\_format&#x20;
* offset&#x20;
* profile\_name&#x20;
* profile\_id&#x20;
* time\_zone&#x20;
* created\_by\_name&#x20;
* created\_by\_id&#x20;
* zuid&#x20;
* confirm&#x20;
* full\_name&#x20;
* territories&#x20;
* date\_format&#x20;
* status

</details>


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